At VelocityLinks.com, we are committed to your satisfaction and success. We understand that the world of digital SEO services can sometimes yield unexpected results, which is why we stand by the quality of our links and our service.
No Returns on Digital Products
Due to the nature of digital products and services, we do not offer returns. Our products involve significant investment in terms of time, expertise, and resources, which cannot be “returned” in the traditional sense.
Refund Eligibility
While all sales are considered final, we recognise the importance of customer satisfaction and results. If you are not satisfied with the link we have provided, please reach out to us within 14 days of having your links delivered, and we will work with you to address your concerns. Eligibility for a refund will be considered on a case-by-case basis and will typically involve one of the following remedies:
- Replacement: If the link provided does not meet the agreed-upon specifications or performance, we will first attempt to replace it with one that meets your needs and our standards.
- Credit: If a replacement link cannot be provided, we may offer a credit for future purchases from our service.
Ofcourse we will want to make happy customers, so we will do all we can to please you.
Process for Requesting a Refund
To request a refund, please follow these steps:
- Contact us at [email protected], providing your order number and a detailed explanation of why the link does not meet your needs.
- Allow us 3 business days to review your request and respond with our initial assessment and proposed solution.
- Work with us collaboratively to reach a satisfactory resolution.
Final Decisions
VelocityLinks.com reserves the right to make the final decision on all refund requests. We are in this business to create value for our customers, and if there’s something we can do better, we want to know.
Modifications to the Refund and Returns Policy
VelocityLinks.com may revise this Refund and Returns Policy at any time, and the updated policy will be posted on our website here. Your continued use of our service after any such changes constitutes your acceptance of the new Terms.
Questions
If you have any questions concerning our Refund and Returns Policy, please contact us at [email protected].